In this guide, we will be walking you through how to lock/unlock (freeze/unfreeze) your Spend Visa Card from the Spend Wallet mobile application.
Locking/Unlocking Your Spend Visa Card
You have the ability, directly in the Spend Wallet App, to lock/freeze your Spend Visa Card so that charges will not be approved. This feature is helpful is you have misplaced or lost your Spend Visa Card.
To enable this feature users will need to navigate to their Card screen via the tab bar on their Spend Wallet app. Once there users will need to press the Card Settings icon button located on the top right of the screen as shown below:
When you are in the Card Settings screen you will see an option for Lock/Unlock Card.
After you select the Lock/Unlock Card setting it will take you to a screen that will let you toggle select to Lock or Unlock your Spend Visa Card as shown below:
Turning this setting on will lock your Spend Visa Card from use. Turning this setting off will unlock your Spend Visa Card for use.