In this guide we will be walking you through how to get withdraw fiat from your Spend Wallet account to your bank account via ACH, EFT, or Wire. This process requires the user to have been already Tier 2 Verified and have linked a valid bank account.
You will have the ability to withdraw fiat from your Spend Wallet to your linked bank account right from the mobile application. From the fiat screen shown below you may start the process by pressing the Withdraw button.
After the user presses the Withdraw button they will be asked to enter the amount of funds they want to withdraw from their Spend Wallet fiat account. In this screen they will also have the option, if they have multiple bank accounts linked, to select which bank they want to use and if they want to electronically transfer the funds (ACH or EFT) or Wire (for an additional fee).
Once you have entered the amount you would like to withdraw and the bank/type you would like to use you can now press the Withdraw button to be taken to the confirmation screen to view the withdrawal confirmation summary.
After you have reviewed the withdrawal details you can confirm the transaction with biometrics (if available and enabled) or your security passcode created on sign up. If your transaction was completed you will see a success screen message as shown below:
You will now see the withdrawal transaction on your fiat wallet screen and it will show in a pending (yellow) status until the withdrawal is complete.